FAQs

1. How do I order? 

Option 1: Shipment
 

Please order through our website, www.bleeves.com. Within the next two working days, we should be able to prepare your order for dispatch. Upon dispatch, standard shipping is 2 to 5 working days for delivery addresses within Metro Manila, and 5 to 10 working days outside. However, kindly allow some leeway for delay on the part of our courier on account of government quarantine regulations or rider shortage.  

Option 2: Pickup

Alternatively, you may place your orders online, and arrange for pickup (personally or via Grab/LalaMove/Mr. Speedy/other third party couriers) at Teachers Village, Diliman, Quezon City. Specific pickup address and instructions will be provided via email when your order is ready for pickup. Pickup is Monday to Saturday from 9:00 am to 5:00 pm.

For orders placed before 2:00 PM, it will be ready on the same day, provided that the order is not personalized. For personalized orders, we will exert our best effort to have it ready on the same day. Otherwise, you can pickup the day after.

You shall receive a notification email when your order is ready for pickup.

2. What are the modes of payment?

We accept credit card payments (through PayPal and PayMongo), GCash payments (through PayMongo), bank deposit or funds transfer to our BDO account, cash on delivery (COD), and cash on pick-up (COP). You may select the particular mode of payment upon check-out of order. 

Please note that COD/COP option is not available for personalized orders.

3. Do you have a physical store?

Bleeves® is available in Rustan's Department Store, MakeRoom&More, Royal DutyFree, and WHSmith branches. Click here to find out more.
Orders placed through our website may also be picked-up in our warehouse in Teachers Village, Quezon City. Just select the pick-up option upon check-out of your order. Pick-up instructions will be provided via e-mail.

4. Are there sizes?

For BLEEVES® (BLANKET WITH SLEEVES)

Bleeves® comes in four (4) types:

The approximate dimensions are, as follows:

Kids Size is recommended for children up to 6 years of age.

We recommend the Regular Size and EasyFold for out-of-home or travel use, while we recommend the XtraLong Size for home use. 

For GIDIE (GIANT HOODIE)

The Gidie or Giant Hoodie comes in Regular Size (100 cm in length) and XtraLong Size (150 cm in length). It is priced at ₱1,295.00 and ₱1,695.00, respectively. The dimensions of the Gidie are as follows:

  • Length: 100 cm for Regular Size and 150 cm for XtraLong Size
  • Chest: 93 cm
  • Sleeves: 75 cm

5.  What is the perfect size for me?

Regardless of your height, weight, or gender, we recommend that you purchase your Bleeves® based on your purpose. For home use, we recommend the XtraLong Size as it covers the feet. For out-of-home or travel use, we recommend Regular Size or EasyFold, as both are more manageable. 

For Gidie, we recommend the Regular Size for those seeking to keep their upper bodies warm, and the XtraLong Size for those seeking overall body warmth.  

6. How does shipping work?

Bleeves® ships its products using a combination of third-party logistics providers such as J&T Express, MCFA Express, and Mr. Speedy. Please find below our delivery fees:

Metro Manila
  • One (1) item at ₱90.00, additional items at ₱40.00 each
  • Five (5) items and above at a flat rate of ₱250.00 total
Outside Metro Manila
  • One (1) item at ₱180.00, additional items at ₱40.00 each
For international delivery, orders will be shipped via FedEx. Shipping fees differ depending on the particular destination. Kindly place an order through our website, and select "International Delivery" upon check-out. We will separately coordinate with you for the settlement of the shipping fee. You may email us at sales@bleeves.com for inquiries on international orders.

Delivery fees will not apply to orders picked up from our warehouse.

7. Do you personalize?

Yes, we can embroider your name on the sleeves for Bleeves and at the center of the body for Gidie. Click here to learn more about our personalization.

Personalize - Bleeves | Wearable Blanket with Sleeves

 

Please be guided by our personalization notes below:

  • Personalization Fee: ₱150.00
  • Maximum of 8 characters
  • Font: Arial
  • Font Color: Black/White/Red/Yellow Gold/Fuchsia

    To personalize your Bleeves® and/or Gidie, kindly check the "Personalize my Bleeves®" option before adding the item to your cart. Please wait for the page to fully load for the personalization option to appear. Kindly also indicate the text to be embroidered, and select the color of the embroidery. 

    Please note that the Cash on Delivery (COD)/Cash on Pickup (COP) payment options are not available for personalized Bleeves® or Gidie.

    8. Do you gift wrap?

    Our gift wrapping service is temporarily unavailable. We are preparing gift boxes for the holiday season.


    9. Can you include a note in my order?

    Sure! Please send us the note immediately upon placement of order, so we can include it when we dispatch. Kindly send your note to sales@bleeves.com, and include your Order # in the subject field. 

    10. Do you give discounts for bulk orders?

    We give discounts for bulk orders of at least 100 pieces. For discounts, please e-mail us at sales@bleeves.com. 

    11. I wanted a particular color and design before, and I could not find the design anymore on your website. How do I order that design? Will you restock?

    Kindly note that our designs are limited. Accordingly, we may no longer restock a design previously available. We suggest that you purchase the color or design of your choice as soon as it becomes available.

    We stock up on both old and new colors/designs from time to time. If you would like us to notify you upon the availability of a particular color/design, kindly send us a message through our official Facebook and Instagram pages or send us an email at sales@bleeves.com.

    12. What material is Bleeves® made of?

    Bleeves® is made of cuddle fleece, a polyester blend. Please note that plain Bleeves® are made of a thicker polyester blend compared to our printed ones.

    13. How do I care for my Bleeves®?

    We recommend hand washing using mild detergent. If hand washing is not an option, we recommend machine washing at 40°C and iron at a low temperature. We recommend avoiding the dryer to prolong the life of your purchased item. Do not bleach. Do not dry clean.

    14. Is Bleeves® hypoallergenic?

    Bleeves® is not hypoallergenic. 

    15. I just purchased my Bleeves® and I noticed that some of the fibers are shedding. Is this okay?

    Shedding of excess fibers is normal for recently purchased products. It may take a few washes to completely eliminate the shedding of the Bleeves®. We recommend that the Bleeves® be washed often, and that it be dust off upon drying to remove those excess fibers.

     

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