FAQs

1. How do I order? 

Please order through our website, www.bleeves.com. Within the next two working days, we should be able to prepare your order for dispatch. Upon dispatch, standard shipping is 1 to 2 transit days for delivery addresses within Metro Manila (via MCFA), and 3 to 10 transit days outside (via J&T). However, kindly allow some leeway for delay on the part of our courier on account of force majeure, rider shortage, or peak holiday surge.  

Option 2: Pickup

Alternatively, you may place your orders online, and arrange for pick-up (personally or via Grab/Lalamove/Borzo/other third party couriers) at Teachers Village, Diliman, Quezon City. Specific pick-up address and instructions will be provided via email when your order is ready for pick-up. Pick-up is Monday to Friday from 9:00 am to 4:30 PM (please note that we may be closed on public holidays). 

For orders placed before 2:00 PM, it will be ready on the same day, provided that the order is not personalized. For personalized orders, we will exert our best effort to have it ready on the same day. Otherwise, our standard processing time is 2 working days. 

You shall receive a notification email when your order is ready for pick-up.

2. What are the modes of payment?

We accept credit card payments (through PayPal / Paymongo), GCash payments (through PayMongo), BPI / Unionbank fund transfer (through Xendit),  funds transfer to our BDO account, Tendopay, cash on delivery (COD), and cash on pick-up (COP). You may select the particular mode of payment upon check-out of order. 

Please note that COD/COP option is not available for personalized orders.

3. Do you have a physical store?

4. Are there sizes?

For BLEEVES® (BLANKET WITH SLEEVES)

Bleeves® comes in four (4) types:

The approximate dimensions are, as follows:

Kids Size is recommended for children up to 6 years of age.

We recommend the Regular Size and EasyFold for out-of-home or travel use, while we recommend the XtraLong Size for home use. 

5.  What is the perfect size for me?

Regardless of your height, weight, or gender, we recommend that you purchase your Bleeves® based on your purpose. For home use, we recommend the XtraLong Size as it covers the feet. For out-of-home or travel use, we recommend Regular Size or EasyFold, as both are more manageable. 

For Gidie, we recommend the Regular Size for those seeking to keep their upper bodies warm, and the XtraLong Size for those seeking overall body warmth.  

6. How does shipping work?

7. Do you personalize?

Yes, we can embroider your name on the sleeves for Bleeves and at the center of the body for Gidie. Click here to learn more about our personalization.

Please be guided by our personalization notes below:

To personalize your order, kindly select the box before the "Personalize my Bleeves®" option before adding the item to your cart. Please wait for the page to fully load for the personalization option to appear. Kindly also indicate the text to be embroidered, and select the color of the embroidery. 

Please note that the Cash on Delivery (COD)/Cash on Pickup (COP) payment options are not available for personalized orders.

8. Do you ship internationally?

9. Do you gift wrap?

10. Can you include a note in my order?

Sure! Please send us the note immediately upon placement of order, so we can include it when we dispatch. Kindly send your note to sales@bleeves.com, and include your Order # in the subject field. 

11. Do you give discounts for bulk orders?

We give discounts for bulk orders of at least 100 pieces. For discounts, please e-mail us at sales@bleeves.com. 

12. I wanted a particular color and design before, and I could not find the design anymore on your website. How do I order that design? Will you restock?

Kindly note that our designs are limited. Accordingly, we may no longer restock a design previously available. We suggest that you purchase the color or design of your choice as soon as it becomes available.

We stock up on both old and new colors/designs from time to time. If you would like us to notify you upon the availability of a particular color/design, kindly send us a message through our official Facebook and Instagram pages or send us an email at sales@bleeves.com.

13. What material is Bleeves® made of?

Bleeves® is made of cuddle fleece, a velvety polyester blend.

14. How do I care for my Bleeves®?

We recommend hand washing using mild detergent. If hand washing is not an option, we recommend machine washing (in a laundry bag) at 40°C and iron at a low temperature. We recommend avoiding the dryer to prolong the life of your item. Do not bleach. Do not dry clean.

15. Is Bleeves® hypoallergenic?

Bleeves® is not hypoallergenic. 

16. I just purchased my Bleeves® and I noticed that some of the fibers are shedding. Is this okay?

Shedding of excess fibers is normal for recently purchased products. It may take a few washes to completely eliminate the shedding of the Bleeves®. We recommend that the Bleeves® be washed often, and that it be dust off upon drying to remove those excess fibers.